NEW Internet Banking Tips
NEW Debit/ATM Card Tips
As part of our commitment to provide quality customer service and the most up to date banking services, we are pleased to announce that First Bank of Coastal Georgia will be transitioning from our current FIS core operating system to Fiserv. What does this mean to you as our customer? Your monthly statements, Online Banking, Bill Pay and debit/ATM cards will look a little different but we are proud to say that we will be able to offer new and more efficient banking applications to make your financial life much easier. As we work to make this a smooth transition, we want to let you know about some of the important dates and upcoming changes.
Statement Changes:
You will be receiving your May 2017 statement as usual. You will receive an additional statement as of June 16th to close out our current system. Your new statements will then resume normal cycle dates
Online and Mobile Banking:
Our current Online Banking system will be disabled on Friday June 16th and the new site will be accessible beginning Monday June 19th. With this new site, we are excited to be able to offer you more applications to make banking a breeze. Look for our new Retail online banking (will give additional options for businesses doing online banking), Mobiliti (an extension of Mobile Banking where you can deposit a check directly from any smartphone, freeze your debit card if lost/stolen and unfreeze when found, etc.) and Pop Money (also known as people pay- an application that allows you to directly deposit money into someone else’s account).
Bill Pay:
The only major change you will notice with your Bill Pay will be a new site with a different look and feel. However, please mark your calendars for the following dates: On June 8th no new Bill Pay items will be able to be entered into our current Bill Pay system (all recurring items will still continue as scheduled). On June 16th our current Bill Pay system will be disabled. The new site will be accessible on Monday June 19th. It is important that any payments that need to be made between June 16th and June 19th are scheduled prior to the June 16th cut off date.
Debit/ATM Cards:
Your new EMV Chip card will arrive via mail by Early June. Included with the card will be a set of instructions as well as a 1-800 number to call to activate those cards.
First Bank of Coastal Georgia credit cards will not be reissued until October 2017 (so your current card will work until then).
In the coming weeks, you will be receiving more information from us, and we know that can be a bit overwhelming but we are here to answer any questions you may have. Please feel free to call us at 912-653-4396 in Pembroke, or 912-756-3391 in Richmond Hill for additional information and updates. We sincerely apologize for any inconvenience during the conversion to our new system, but we believe that this new system will allow us to offer you a more efficient and easier banking experience.
Doyce E. Mullis, Jr.
President and CEO
First Bank of Coastal Georgia
Pembroke Location
250 West Bacon Street
P. O. Box 8
Pembroke, GA 31321
Phone: (912) 653-4396
Fax: (912) 653-4786
Our Hours are:
Mon, Tues, Wed and Fri: 9am to 5pm
Thursday: 9am to 1pm
The Drive Thru opens at 8:30am Mon-Fri and is open from 9am to 12pm on Saturdays.
First Bank of Coastal Georgia
Richmond Hill Location
9720 Ford Avenue
P. O. Box 430
Richmond Hill, GA 31324
Phone: (912) 756-3391
Fax: (912) 756-3470
Our Hours are:
Mon thru Fri: 9am to 5pm
The Drive Thru opens at 8:30am Mon-Fri and is open from 9am to 12pm on Saturdays.
Electronic Banking
The First Bank of Coastal Georgia offers convenient online & mobile services:
- Online Banking
- Mobile Banking
- Text Banking
- Telephone Banking (866) 899-2116
- eStatements
- Bill Pay
NOTICE: The First Bank of Coastal Georgia is not responsible for and has no control over the subject matter, content, information or graphics of the websites that have links here.